Snap Motion
Frequently Asked Questions
FAQ'S
Do you offer referral incentives?
Yes, we offer commission on a referral basis. Please contact us directly for full details, terms, and eligibility requirements.
How do I book a shoot?
Simply contact us with your details. A deposit is required to secure your date.
How far in advance should I book?
We recommend booking as early as possible, especially for weddings and events, as dates fill quickly.
Do you require a deposit?
Yes, a deposit as per quote is required to confirm your booking and secure your date.
When is the full payment due?
Full payment must be made before your shoot or event date.
What types of photography do you offer?
We offer a range of services including weddings, Functions, Events, and much more.
Can I choose a location for my shoot?
Yes, you can choose your preferred location. We can also suggest locations if needed.
How long does a shoot take?
This depends on the package selected. We will confirm timing before your booking.
Do you travel for shoots?
Yes, we do travel. Additional travel fees may apply depending on the location.
What should I bring to my shoot?
Bring any outfits, props, or items you’d like included. We’re happy to guide you beforehand.
What if I am running late?
Please inform us as soon as possible. Delays may reduce your allocated shooting time. Additional charges may apply for overtime
Can I request specific shots?
Yes, you’re welcome to share ideas or inspiration, and we’ll do our best to accommodate.
When will I receive my photos?
Turnaround times vary depending on the shoot, but we will provide an estimated delivery timeframe.
How will I receive my photos?
Photos are delivered digitally via a secure download link for easy access. The link will remain active for 30 days. Alternatively, a flash drive can be requested, and you will be notified once it is ready for collection.
Will the photos be edited?
Yes, all delivered images are colour enhanced and edited in our signature style. Any Specific Editing requests will be quoted for.
Can I request extra edits?
Yes, additional edits can be requested and may be subject to a fee.
Can the company use my photos?
By agreeing to our services, we reserve the right to use all images and videos for portfolio or marketing purposes.
What happens if I need to change my booking?
Changes are subject to availability and should be discussed with us as early as possible.
What if I have a special request?
We’re always happy to discuss custom requests and tailor a package to suit your needs.
Disclaimer
All services are provided at the client’s own risk. We are not responsible for any misuse of our services or delivered content.